RENTLAB MOTORBIKE RENTAL AGREEMENT
CONTRACT TERMS – MUTUALLY AGREED
This agreement sets forth the terms and conditions between Rentlab Solutions Co., Ltd. ("the Lessor") and the Renter ("the Lessee") pertaining to the temporary use of a motor vehicle (motorbike), as detailed in the rental order. By proceeding with the rental, the Lessee hereby acknowledges and agrees to all provisions set forth below.
1. Permitted Use of Vehicle
The motorbike is provided exclusively for personal transportation and general commuting purposes.
The Lessee shall not:
Operate the vehicle for commercial, racing, off-road, or delivery purposes;
Sublet, lend, or assign use of the vehicle to any third party;
Engage in any activities in violation of Thai law, including traffic, narcotics, or immigration regulations.
2. Liability for Damages and Accidents
The Lessee assumes full responsibility for any and all damages, theft, or loss arising during the rental period, whether caused by negligence, accident, or third-party interaction.
In the event of any physical damage (including but not limited to scratches, cracks, broken lights/mirrors), the Lessee agrees to:
Present the motorbike to a Rentlab-authorized repair center on the same day of the incident;
Settle the full cost of repair on the spot, as per the official invoice provided by said repair center;
Remain financially liable regardless of whether a third party was involved, unless that party accepts and remits payment directly.
Failure to comply may result in immediate contract termination and further legal action under Thai civil and commercial law.
3. Insurance Coverage
RentLab provides mandatory Third-Party Compulsory Insurance (Por Ror Bor) as required under Thai law. This insurance provides limited compensation for bodily injury or death only, in accordance with applicable Thai regulations.
The rental does not include:
Personal accident insurance for the Lessee or passengers;
Insurance coverage for damage to the rented motorbike;
Insurance coverage for damage to third-party vehicles or property;
Theft, collision, or comprehensive insurance.
Accordingly, the Lessee accepts full and exclusive financial responsibility for:
Any damage to the rented motorbike;
Any damage to third-party vehicles or property;
Any losses not covered by compulsory insurance.
4. Identification & Deposit Policy
No physical deposit, cash hold, or credit card pre-authorization is required.
The Lessee is not required to surrender a passport.
The Lessee must complete a mandatory online identity verification, including submission of a valid photo ID and a selfie, prior to vehicle pickup.
5. Authorized Use
The Lessee is the sole authorized operator of the vehicle.
Use by any unverified or unauthorized individual shall be considered a material breach of this agreement.
6. Security Obligations and Loss
When parked or unattended, the vehicle must be securely locked using the built-in handlebar locking system.
Keys must be removed from the ignition at all times when not in use.
In case of theft, total loss, or disappearance, the Lessee shall be held liable for full replacement value based on current market price.
7. Repairs and Maintenance
The Lessee may not modify, alter, or repair the motorbike without prior written authorization from Rentlab.
Flat tires or punctures are considered normal use costs and are to be repaired at the Lessee’s own expense.
8. Late Return Penalty
Failure to return the motorbike by the agreed date/time will incur a surcharge of 100 THB per hour, unless prior extension is granted in writing by Rentlab.
9. Rental Extension
The Lessee may request an extension to the rental period, subject to vehicle availability.
Such requests must be submitted and confirmed prior to the expiration of the current rental period.
10. Early Termination by Lessee
There shall be no refund or prorated adjustment for early return of the motorbike.
11. Breach and Enforcement
Should the Lessee breach any clause of this agreement, Rentlab reserves the right to:
Immediately terminate the rental without refund;
Recover the vehicle without notice;
Pursue any and all remedies available under Thai civil and criminal law.
12. Geographic Use Restriction (Motorbikes Under 300cc)
Motorbikes with engine capacity under 300cc are strictly restricted to use within the Bangkok metropolitan area only.
The Lessee is not permitted to ride, transport, or otherwise operate such vehicles outside the Bangkok area under any circumstances.
In the event of a violation of this restriction:
Rentlab bears no responsibility for any damage, accident, breakdown, loss, theft, or third-party claim occurring during or as a result of such use;
All repairs, recovery, towing, transportation, and associated costs shall be borne entirely by the Lessee, regardless of fault;
The Lessee agrees to pay a penalty fee of 5,000 THB for breach of this clause, in addition to all repair or recovery costs.
This penalty does not limit Rentlab’s right to pursue further compensation or legal remedies where applicable.
13. Geographic Use Restriction (Motorbikes 300cc and Above)
Motorbikes with engine capacity 300cc and above, specifically those stated in the vehicle description as permitted for extended travel, may be operated outside the Bangkok metropolitan area.
However, such travel is limited to a maximum distance of 350 kilometers from Bangkok.
The Lessee is strictly prohibited from taking the vehicle beyond this radius without prior written approval from Rentlab.
In the event of a breakdown, accident, mechanical issue, or any other incident occurring outside Bangkok:
All roadside repairs, recovery, towing, transportation, accommodation, or related arrangements must be organized and paid for entirely by the Lessee;
Rentlab bears no responsibility for organizing roadside assistance outside Bangkok;
Any damage or mechanical failure occurring during such travel remains the full responsibility of the Lessee, unless proven to be caused by a pre-existing mechanical defect.
If the Lessee exceeds the 350 km travel limit, Rentlab reserves the right to impose a penalty fee of 5,000 THB, in addition to any repair, recovery, or associated costs incurred.
This clause does not limit Rentlab’s right to pursue additional compensation or legal remedies where applicable.
14. GPS Tracking and Monitoring
The Lessee acknowledges and agrees that the motorbike is equipped with GPS tracking for security, recovery, and compliance purposes.
GPS data may be used by Rentlab to verify vehicle location, route history, usage behavior, and compliance with this agreement, including geographic restrictions.
15. Negligence and Improper Use
Any damage resulting from misuse, overloading, riding in prohibited areas, reckless operation, or operation inconsistent with normal road use shall be deemed Lessee negligence, and full financial liability shall apply.
16. Administrative and Downtime Costs
If the motorbike becomes partially or fully unusable due to damage, breach of contract, or prohibited use, the Lessee agrees to compensate Rentlab for loss of rental income, administrative handling, and operational downtime, calculated on a daily rental basis in addition to repair costs.
17. Governing Law and Jurisdiction
This agreement shall be governed by and construed in accordance with the laws of the Kingdom of Thailand.
Any dispute arising from or in connection with this agreement shall fall under the exclusive jurisdiction of the Thai courts.
18. Vehicle Markings, Stickers, and External Modifications
The Lessee acknowledges that the motorbike and its accessories, including but not limited to helmets, may bear company-branded stickers, QR codes, or identification markings affixed by Rentlab for operational, branding, and security purposes.
The Lessee shall not remove, peel, cover, obscure, deface, or tamper with any such markings under any circumstances. Any removal or damage to Rentlab-applied stickers or QR codes shall be considered a material breach of this agreement.
Furthermore, the Lessee is strictly prohibited from affixing any external stickers, decals, adhesive labels, or similar materials to the painted surfaces, plastic body panels, windshield exterior, or any other visible exterior surface of the motorbike. This includes, but is not limited to, condominium parking stickers, residential access passes, or building identification labels.
Should the Lessee require the use of such adhesive items for parking or building access purposes, they must be placed exclusively on the inner side of the windshield or on an internal, non-exposed surface where adhesive residue and prolonged sun exposure will not cause discoloration, warping, or degradation of the vehicle body or components.
Any damage to the motorbike's exterior surfaces, plastic panels, or paintwork resulting from unauthorized application of adhesive materials shall be deemed Lessee negligence, and the Lessee shall bear full financial responsibility for restoration, repair, or part replacement as determined by a Rentlab-authorized service center. A fixed penalty of 1,000 THB shall apply per violation, in addition to any repair or restoration costs incurred.